Thursday, 15 April 2010

Volcanic ash causes disruption to airports

Airline passengers are facing massive disruption across the UK after an ash cloud from a volcanic eruption in Iceland grounded planes.
The Air Traffic Control Service (Nats) said no flights would be allowed in or out of UK airspace from midday to 1800BST amid fears of engine damage.
Airports operator BAA confirmed all flights at Heathrow, Stansted and Gatwick would be suspended from midday.
And in Scotland, authorities have already shut all their airports.
The restrictions, in accordance with international civil aviation policy, were imposed after the Met Office warned ash could clog engines.
Passengers were advised to contact their carriers prior to travel.
'Significant disruption'
Experts have warned that the tiny particles of rock, glass and sand contained in the ash cloud would be sufficient to jam aircraft engines.
Aberdeen, Edinburgh and Glasgow airports were shut as Nats said it was restricting flights "in accordance with international civil aviation policy".
The ash cloud disrupted all flights to and from Manchester with a similar picture at Newcastle airport where all arrivals were cancelled and all outbound flights either cancelled or subject to indefinite delay. Durham Tees
Airline passengers are facing massive disruption across the UK after an ash cloud from a volcanic eruption in Iceland grounded planes.
The Air Traffic Control Service (Nats) said no flights would be allowed in or out of UK airspace from midday to 1800BST amid fears of engine damage.
Airports operator BAA confirmed all flights at Heathrow, Stansted and Gatwick would be suspended from midday.
And in Scotland, authorities have already shut all their airports.
The restrictions, in accordance with international civil aviation policy, were imposed after the Met Office warned ash could clog engines.
Passengers were advised to contact their carriers prior to travel.
'Significant disruption'
Experts have warned that the tiny particles of rock, glass and sand contained in the ash cloud would be sufficient to jam aircraft engines.
Aberdeen, Edinburgh and Glasgow airports were shut as Nats said it was restricting flights "in accordance with international civil aviation policy".
The ash cloud disrupted all flights to and from Manchester with a similar picture at Newcastle airport where all arrivals were cancelled and all outbound flights either cancelled or subject to indefinite delay.Durham Tees Vally Airport are asking passengers still to turn up as normal but flights are subject to delay. More details can be found on the airport websites or ring our staff on 0191 2515000 for assistance.

Tuesday, 16 March 2010

BA Strike latest





Unite Union which represents the majority of BA cabin crew has announced its intention to take strike action on the following dates,
20, 21, 22 March 2010
27, 28, 29 and 30 March 2010
All flights will operate as normal until the first day of the strike. If the strike goes ahead BA will operate up to 60% of normal capacity during the strike periods,
Re booking Options
If your flight is operating between 20 and 22 March and 27 and 30 March but you wish to change your travel plans you can:

· Rebook to travel on another BA flight on the same route up to 355 days in the future at no extra charge, subject to availability.

· Refunds are not allowed unless the fare rules allow.

If your booking includes a BA flight outside of these dates, or includes a flight to or from London City or any longhaul flight operating to and from London Gatwick or one operated by our franchise, codeshare or alliance partners you will be able to change these flights at the same time.

If your flight has been cancelled due to strike action you can:

· Rebook onto another British Airways flight within 355 days of the original date of travel at no extra charge, subject to availability
OR

· Rebook onto another British Airways flight to/from the nearest alternative airport (for example, if booked to/from Boston you could rebook to/from Philadelphia or New York) at no extra charge, subject to availability. Any additional costs to get to/from the alternative airport is at your own expense.

OR
· Cancel your booking and obtain a refund to the original form of payment

For travel between 23 and 26 March 2010 and wish to change your travel plans you can,

· Rebook to travel on another BA flight on the same route up to 355 days in the future at no extra charge, subject to availability.

· Refunds are not permitted unless the fare rules allow.

If your booking includes a BA flight outside of these dates, or includes a flight to or from London City or any longhaul flight operating to and from London Gatwick or one operated by our franchise, codeshare or alliance partners you will be able to change these flights at the same time.
For more information regarding your BA flight booking or to book a flight to your destination using an alternative airline please contact our Account Executives on 0191 2515000 or follow the links

Tuesday, 2 March 2010

New Office Hours


With the introduction of our new Emergency out of hours service we have revised our office hours and we are no longer open on Saturday Mornings for emergencies. Please contact :-
+44 203 130 9644 should you require any assistance.

Friday, 12 February 2010

New 24 Hour Emergency Contact Number


From the 1st March 2010 Dawson and Sanderson Corporate Travel Services new
emergency contact number outside normal office hours will be:-
+44 203 130 9644

Wednesday, 6 January 2010

Adverse Weather across the UK




Due to the adverse weather conditions it would be advisable to check with your airline via their website to get the latest updates.
Rail Travellers can use
www.nationalrail.co.uk
National Rail Enquires call 0871 48 49 50

Our contact our Office on 0191 2515000

Friday, 25 September 2009

British Airways to Charge for Seats



British Airways Charges for Seat Selection.
From the 7th October British Airways will change it's seating policy. Currently BA allows passengers to reserve seats checking in online 24 hours before departure. Next month passengers willing to pay will be able to secure their preferred seat in the cabin when they make a booking. Economy class seat within Europe will cost £10 per seat per flight adding £20 per person to the cost of flying with the worlds 'Favourite Airline'. Emergency exit seats will cost the passenger £50, £60 for a business class special fare seat and can be booked between ten and four days before travel. BA claim this will give customers more control over their seating options. The introduction of this levy is a way for BA to recover some of it's recent losses. This, along with other measures of cutting baggage allowances and abolishing free meals on short flights along with soaring oil prices and a decrease in passenger numbers have all been sited for these new measures to be imposed on the travelling public.




Tuesday, 1 September 2009

New Routes to Norway


New Routes to Norway. Eastern Airlines have just announced they will be starting new schedules between Newcastle and Bergen on the 5th of October and adding a Sunday service between Newcastle and Stavanger on the 4th of October.
The launch of the route comes just a year after the withdrawal of the long-standing ferry service between Newcastle and Norway’s second largest city
It is hoped that the Bergen route will appeal to North East businesses with Norwegian links, particularly those in the oil and gas industry and subsea sector.
Chris Holliday, Eastern Airways’ Chief Operating Officer, said: “This latest route will provide businesses, particularly in the oil and gas industry, with a vital city link and connection to this important export market.“Norway is one of the world’s largest oil producers and Bergen is a key base for the global energy industry. This convenient, non-stop service is great news for north east travellers and is in direct response to demand from the business community
To book your flights to Norway please contact our staff on 0191 2515000 or email to corporate.travel@travelco.co.uk

Wednesday, 17 June 2009


Corporate Travel Services and Jurys Inn Newcastle have introduced special rates for our clients, from 22nd June until 31st August 2009.
Sunday Nights £69.00 b and b
Mon-Thur Nights £79.00 b and b
(double for sole use subject to availability)
All rates are are bookable through Dawson and Sanderson Corporate Travel Services and apply to all new bookings

We also have a Conference offer - DDR from £29.00 pp ( Inc 2 course hot lunch served in Restaurnant)
This rate is subject to availability ad valid for the remainder of the Year.
Please contact our reservations team to book on 0191 2515000

Tuesday, 9 June 2009

Underground Strike 9th June


We have been notified of a strike called by London Transport Staff which will affect the Underground system from 1900 hours today 9th June until the end of Service on Thursday 11th June. For further information click on the link to the Transport for London website for up to the minute information or contact our office on 0191 2515000 our staff will be willing to assist.

Wednesday, 11 March 2009

Ryanair to doubl aiport check-in fee




Ryanair to double airport check-in fee.
Ryanair is doubling its airport check-in fee to £20 per person per flight from May in a bid to discourage passengers from using it. From October 1, airport check-in will be phased out altogether and desks will no longer be available at any Ryanair airport. The changes will be introduced in three phases. In phase 1, from March 19, Ryanair’s web check-in service will be extended to non EU/EEA citizens, passengers travelling with checked baggage and reduced mobility customers. Customers choosing web check-in and travelling with only carry-on bags will not pay a fee, but any passengers with bags to check in will pay £5 per person per flight. Passengers who wish to use airport check-in will be charged a fee of £10 per person per flight at the time of booking. In phase 2, from May 1 all new bookings will be required to use web check-in, and the use of traditional airport check-in desks will be phased out over the summer months. Airport check-in charges will be increased to £20 per person per flight in order to dissuade passengers from using it. In phase 3, from October 1 airport check-in desks will no longer be available at any Ryanair airport. All passengers will be required to web check-in and those who have checked in bags will use the airport “bag drop” desks. From this date, children under the age of 16 will no longer be able to travel unaccompanied and passports and national ID cards will be the only accepted forms of photo ID on Ryanair flights. Ryanair’s Stephen McNamara said web check-in was currently used by 75% of passengers. He claimed the removal of airport check-in would allow the airline to reduce its airport and handling costs and keep fares down.

Thursday, 19 February 2009

Durham Tees Valley to loose BMI flight


BMI have just announced that it's dropping its flight to London Heahtrow from Durham Tees Valley on the 28th March 2009 as part of summer scheduling changes for the airline.
The official quote from BMI.
The decision to withdraw services between London and the North of England was a tough one, as we have operated these routes since 1969. However a decline in demand, higher-than-inflation cost increases at Heathrow and higher Government Air Passenger Duty (APD) charges have made operating these routes unsustainable.
An announcement for re-accommodating passengers already booked after the 28th of March will be announced later this month. If you have any questions please don't hesitate contact our reservations team on 0191 2515000 or email your question to corporate.travel@travelco.co.uk

Monday, 5 January 2009

BA Mobile Check In


Travellers flying with British Airways can now check in for flights via their mobile phone handset.
By logging on to www.ba.com/mobile via their mobile device with wireless conectivity, they can check timetables, make seat reservations and check in for outward and return flights. All then is required is the passengers Booking Reference and Surname.
BA annouced that it recognises that it's passengers have a very busy lifestyles, and by offering greater accessibility, this will enhance the travellers overall experience of travelling with the airline. For more information visit the BA website www.ba.com
It has been predicted by researchers that by 2013 over 400 million subscribers worldwide will be able to use their mobile devices as hi-tech tickets.

Thursday, 27 November 2008

Newquay Airport Closure


Newquay Cornwall Airport

will be closed between Monday 1 until Friday 19 December 2008, Cornwall County Council apologise for the inconvenience this will cause. Air South West apologizes for the inconvenience caused to passengers and we will inform you when the airline is operational again.

Bangkok Airports remain closed


Bankok Aiports Remain Closed.

Major political demonstrations have been taking place in Bangkok, with outbreaks of violence. A large number of demonstrators at Bangkok's Suvarnabhumi International Airport have forced the closure of the airport. Departures have been suspended and arrivals are being diverted to other airports. If you intend to travel via Suvarnabhumi. Don Muang Airport is also closed. The government of Thailand is reported to be making alternative arrangements for passengers stranded at the airports but official information is scant. Click the title for the FCO's offical recommendations for travel to Thailand.

The major airlines are advising passengers due to travel to contact the airline or their travel agency to make alternative arrangements. Contact our office on 0191 2515000 where our staff will assist you with your requirements

Situation in India


India - Attacks in Mumbai.

The current situation in Mumbai has shocked everyone. The FCO are advising against all UK nationals travelling to Mumbai unless essential. Currently travel to and from Mumbai is not affected by the situation but we have been advised that the airport is much busier than normal.

Travellers intending to go or who are there should resister with the FCO via their 'Locate' service (see our e news 11th August 2008 or click this link) http://www.fco.gov.uk/en/travelling-and-living-overseas/. This is a free services and allows the FCO to contact UK nationals to see if they are OK and give advice on the current situation where ever you are in the world.

If you have any concerns about passengers travelling to the Mumbai area of India. Further information on the situation can be found on the FCO website by clicking the title of this article or contact 0191 2515000 were our staff will be glad to assist with any question they can on travel to this destination.

Tuesday, 4 November 2008

New Visa Requirements for USA January 2009



New Electronic System for Travel Authority:


US Customs has introduced a new mandatory requirement for travellers planning on entering the United States under the Visa Waiver Program (V.W.P.).

The V.W.P. is available for nationals of 27 countries (including Australia, NZ, UK, Germany and Singapore) who are travelling for temporary business or leisure. To date, the only requirement for passengers travelling the US under the V.W.P. has been to carry a machine-readable passport containing a digital photo. This new requirement called Electronic System for Travel Authorisation (ESTA) means that from 12 January 2009, all passengers travelling under the V.W.P. will now have to apply over the internet for an ESTA. ESTA applications may be submitted by customers themselves at any time prior to travel to the United States and VWP travellers are encouraged to apply for authorization as soon as they begin to plan a trip to the United States. Applications should be made at least 3 days prior to travel.
For further information contact our staff on 0191 2515000