Thursday, 15 April 2010
Volcanic ash causes disruption to airports
The Air Traffic Control Service (Nats) said no flights would be allowed in or out of UK airspace from midday to 1800BST amid fears of engine damage.
Airports operator BAA confirmed all flights at Heathrow, Stansted and Gatwick would be suspended from midday.
And in Scotland, authorities have already shut all their airports.
The restrictions, in accordance with international civil aviation policy, were imposed after the Met Office warned ash could clog engines.
Passengers were advised to contact their carriers prior to travel.
'Significant disruption'
Experts have warned that the tiny particles of rock, glass and sand contained in the ash cloud would be sufficient to jam aircraft engines.
Aberdeen, Edinburgh and Glasgow airports were shut as Nats said it was restricting flights "in accordance with international civil aviation policy".
The ash cloud disrupted all flights to and from Manchester with a similar picture at Newcastle airport where all arrivals were cancelled and all outbound flights either cancelled or subject to indefinite delay. Durham Tees
Airline passengers are facing massive disruption across the UK after an ash cloud from a volcanic eruption in Iceland grounded planes.
The Air Traffic Control Service (Nats) said no flights would be allowed in or out of UK airspace from midday to 1800BST amid fears of engine damage.
Airports operator BAA confirmed all flights at Heathrow, Stansted and Gatwick would be suspended from midday.
And in Scotland, authorities have already shut all their airports.
The restrictions, in accordance with international civil aviation policy, were imposed after the Met Office warned ash could clog engines.
Passengers were advised to contact their carriers prior to travel.
'Significant disruption'
Experts have warned that the tiny particles of rock, glass and sand contained in the ash cloud would be sufficient to jam aircraft engines.
Aberdeen, Edinburgh and Glasgow airports were shut as Nats said it was restricting flights "in accordance with international civil aviation policy".
The ash cloud disrupted all flights to and from Manchester with a similar picture at Newcastle airport where all arrivals were cancelled and all outbound flights either cancelled or subject to indefinite delay.Durham Tees Vally Airport are asking passengers still to turn up as normal but flights are subject to delay. More details can be found on the airport websites or ring our staff on 0191 2515000 for assistance.
Tuesday, 16 March 2010
BA Strike latest

Unite Union which represents the majority of BA cabin crew has announced its intention to take strike action on the following dates,
20, 21, 22 March 2010
27, 28, 29 and 30 March 2010
All flights will operate as normal until the first day of the strike. If the strike goes ahead BA will operate up to 60% of normal capacity during the strike periods,
Re booking Options
If your flight is operating between 20 and 22 March and 27 and 30 March but you wish to change your travel plans you can:
· Rebook to travel on another BA flight on the same route up to 355 days in the future at no extra charge, subject to availability.
· Refunds are not allowed unless the fare rules allow.
If your booking includes a BA flight outside of these dates, or includes a flight to or from London City or any longhaul flight operating to and from London Gatwick or one operated by our franchise, codeshare or alliance partners you will be able to change these flights at the same time.
If your flight has been cancelled due to strike action you can:
· Rebook onto another British Airways flight within 355 days of the original date of travel at no extra charge, subject to availability
OR
· Rebook onto another British Airways flight to/from the nearest alternative airport (for example, if booked to/from Boston you could rebook to/from Philadelphia or New York) at no extra charge, subject to availability. Any additional costs to get to/from the alternative airport is at your own expense.
OR
· Cancel your booking and obtain a refund to the original form of payment
For travel between 23 and 26 March 2010 and wish to change your travel plans you can,
· Rebook to travel on another BA flight on the same route up to 355 days in the future at no extra charge, subject to availability.
· Refunds are not permitted unless the fare rules allow.
If your booking includes a BA flight outside of these dates, or includes a flight to or from London City or any longhaul flight operating to and from London Gatwick or one operated by our franchise, codeshare or alliance partners you will be able to change these flights at the same time.
For more information regarding your BA flight booking or to book a flight to your destination using an alternative airline please contact our Account Executives on 0191 2515000 or follow the links
Tuesday, 2 March 2010
New Office Hours
Friday, 12 February 2010
New 24 Hour Emergency Contact Number
Wednesday, 6 January 2010
Adverse Weather across the UK
Friday, 25 September 2009
British Airways to Charge for Seats

British Airways Charges for Seat Selection.
Tuesday, 1 September 2009
New Routes to Norway

Chris Holliday, Eastern Airways’ Chief Operating Officer, said: “This latest route will provide businesses, particularly in the oil and gas industry, with a vital city link and connection to this important export market.“Norway is one of the world’s largest oil producers and Bergen is a key base for the global energy industry. This convenient, non-stop service is great news for north east travellers and is in direct response to demand from the business community
Wednesday, 17 June 2009

We also have a Conference offer - DDR from £29.00 pp ( Inc 2 course hot lunch served in Restaurnant)
This rate is subject to availability ad valid for the remainder of the Year.
Tuesday, 9 June 2009
Underground Strike 9th June

Wednesday, 11 March 2009
Ryanair to doubl aiport check-in fee

Ryanair to double airport check-in fee.
Ryanair is doubling its airport check-in fee to £20 per person per flight from May in a bid to discourage passengers from using it. From October 1, airport check-in will be phased out altogether and desks will no longer be available at any Ryanair airport. The changes will be introduced in three phases. In phase 1, from March 19, Ryanair’s web check-in service will be extended to non EU/EEA citizens, passengers travelling with checked baggage and reduced mobility customers. Customers choosing web check-in and travelling with only carry-on bags will not pay a fee, but any passengers with bags to check in will pay £5 per person per flight. Passengers who wish to use airport check-in will be charged a fee of £10 per person per flight at the time of booking. In phase 2, from May 1 all new bookings will be required to use web check-in, and the use of traditional airport check-in desks will be phased out over the summer months. Airport check-in charges will be increased to £20 per person per flight in order to dissuade passengers from using it. In phase 3, from October 1 airport check-in desks will no longer be available at any Ryanair airport. All passengers will be required to web check-in and those who have checked in bags will use the airport “bag drop” desks. From this date, children under the age of 16 will no longer be able to travel unaccompanied and passports and national ID cards will be the only accepted forms of photo ID on Ryanair flights. Ryanair’s Stephen McNamara said web check-in was currently used by 75% of passengers. He claimed the removal of airport check-in would allow the airline to reduce its airport and handling costs and keep fares down.
Thursday, 19 February 2009
Durham Tees Valley to loose BMI flight

Monday, 5 January 2009
BA Mobile Check In

Thursday, 27 November 2008
Newquay Airport Closure
Bangkok Airports remain closed

Major political demonstrations have been taking place in Bangkok, with outbreaks of violence. A large number of demonstrators at Bangkok's Suvarnabhumi International Airport have forced the closure of the airport. Departures have been suspended and arrivals are being diverted to other airports. If you intend to travel via Suvarnabhumi. Don Muang Airport is also closed. The government of Thailand is reported to be making alternative arrangements for passengers stranded at the airports but official information is scant. Click the title for the FCO's offical recommendations for travel to Thailand.
The major airlines are advising passengers due to travel to contact the airline or their travel agency to make alternative arrangements. Contact our office on 0191 2515000 where our staff will assist you with your requirements
Situation in India

Tuesday, 4 November 2008
New Visa Requirements for USA January 2009

New Electronic System for Travel Authority:
US Customs has introduced a new mandatory requirement for travellers planning on entering the United States under the Visa Waiver Program (V.W.P.).
The V.W.P. is available for nationals of 27 countries (including Australia, NZ, UK, Germany and Singapore) who are travelling for temporary business or leisure. To date, the only requirement for passengers travelling the US under the V.W.P. has been to carry a machine-readable passport containing a digital photo. This new requirement called Electronic System for Travel Authorisation (ESTA) means that from 12 January 2009, all passengers travelling under the V.W.P. will now have to apply over the internet for an ESTA. ESTA applications may be submitted by customers themselves at any time prior to travel to the United States and VWP travellers are encouraged to apply for authorization as soon as they begin to plan a trip to the United States. Applications should be made at least 3 days prior to travel.For further information contact our staff on 0191 2515000

